SHIPPING POLICY

All our products are shipped directly from Japan, ensuring the authenticity and quality of every item. At TOKYO STATION ONLINE SHOP, we are committed to delivering the latest premium products directly from Japan. We currently offer The United Kingdom (UK) shipping exclusively.

 

The United Kingdom (UK) Shipping:

We currently offer The United Kingdom (UK) shipping exclusively. Orders are shipped using the efficient and reliable EMS (Express Mail Service) by Japan Post. Once your order has been shipped, you will receive an email containing your Tracking ID information.

 

Order Processing Time:

Please note that order processing times may vary, but we typically fulfill orders within 8-12 business days. We strive to expedite your order as efficiently as possible to ensure you receive your order promptly.

 

Shipping Costs:

Shipping costs are calculated during the checkout process. The final shipping fee will be determined based on the client's shipping details and location. We aim to provide transparent and competitive shipping rates for your convenience.

 

Potential Service Interruptions Policy:

At TOKYO STATION ONLINE SHOP, we are committed to delivering your ordered items without interruption. However, please be aware that unforeseen circumstances such as weather events, customs delays, or other external factors may occasionally impact shipping times. In such cases, we will do our utmost to keep you informed and minimize any disruptions to your shopping experience.

 

We value your trust and are dedicated to ensuring your online shopping is as smooth as possible. If you have any questions or require assistance with your order, please don't hesitate to contact our customer support team.

 

Thank you for choosing TOKYO STATION.